Buying guide
Ordering is a closed loop, not a long chain: twelve steps in three periods — enquiry, order and delivery. A repeat order re-enters the loop at step 5, so it never starts from zero.
Enquiry period — steps 1–4 Order period — steps 5–7 Delivery period — steps 8–12
Step by step
Nothing is outsourced to a trading company — the same team quotes, tools, presses, inspects and ships. That is why the answers come quickly.
Send what you have — a drawing, a photo with a ruler in frame, an existing hinge, or simply the size and finish you want. We reply within 24 hours, usually with two or three questions and a first indication of price.
Price per piece at your quantity, the tooling cost where a new die is needed, packing, and the trade term you asked for — EXW, FOB or FCA. Ask for the finish you actually need and we quote that finish, not a substitute.
Where new tooling is needed we cut the die in our own mold shop and run a first-article sample on the press, with its inspection record. Where an existing die fits your size, we send stock samples instead — quicker and free of tooling cost.
Specification, material, finish, quantity, unit price, trade term, packing and lead time go onto one document for you to check and countersign. Nothing is booked on our side until you sign it.
The deposit is received against the signed PI and the order is confirmed on our production plan. This is the step a repeat order re-enters at — same drawing, same finish, same packing, no new tooling and no new sample.
We book the strip from our mill-certified supplier and release the order to the presses, with the die set and the first pieces checked against the approved sample. Lead time runs from order confirmation, and we tell you if anything moves.
Every process is checked and signed off as it runs, and the finished goods get a full inspection before packing — the record stays on file and travels with your batch. Want an independent check? Tell us and we book the third-party inspection slot and make the goods available.
We confirm the packing list, carton count, gross weight and total volume, and send them straight to your forwarder so the vessel can be booked against the closing time.
We file the export declaration, and issue the certificate of origin (Form D) where your destination qualifies for the preferential rate under ASEAN rules.
The container is loaded and the goods are on board — the point where responsibility passes to you on FOB, or to your nominated carrier on FCA. We send the loading photos and the container number the same day.
The balance is settled against the documents, as agreed on the proforma invoice, and we confirm receipt in writing.
We send the original bill of lading or release the telex, and you take delivery at destination. Then we follow up on how the goods performed in your market — and a repeat order takes the loop back to step 5.
Trade terms
We quote on three terms, all measured from our factory in Zhongshan. Under all three, the ocean freight and the insurance sit on your side — we do not quote CIF. Send us your forwarder and we will quote against it.
| Term | Where our part ends | What you take on | Usually chosen when |
|---|---|---|---|
| EXW Ex Works |
Packed and ready for collection at our factory; not cleared for export and not loaded | Loading at our premises, inland transport, export clearance, ocean freight and insurance | You already buy in China and consolidate with your own forwarder |
| FOB Free On Board |
Cleared for export and loaded on board at the port of loading | Ocean freight, insurance, import clearance and delivery to your door | The usual choice for container orders where your forwarder books the vessel |
| FCA Free Carrier |
Cleared for export and handed over to the carrier you nominate — at our premises or at a named terminal | Main carriage, insurance and import clearance | You nominate the forwarder but would rather we handled the export clearance |
One detail worth knowing: if your bank needs an on-board bill of lading while you buy on FCA, Incoterms 2020 lets you instruct the carrier to issue one to us — tell your forwarder and we will work to it. If your process needs a term outside these three, ask — we will tell you plainly what we can and cannot take on.
Before you write
The more of this you can put in the first message, the faster the quotation comes back.
MOQ, lead time, warranty and the full colour range are the same across our lines, and are listed on every product page under Order terms. If a term is unfamiliar, the glossary explains 44 of them in plain English.
Send a drawing, a sample photo or a spec sheet — you will get an answer within 24 hours, and a quotation as soon as the specification is agreed.
WhatsApp +852 5246 2706 [email protected]
Alwin Pan — Overseas Business Director. Product catalogue (PDF) and full specifications: download here.
